Terms & Conditions

Customer Service

Because your comfort is our priority, we confirm every order through the customer service team within 24 hours of submitting it.

For any problem regarding the order, please contact us on +20 1177493122 to serve you better and not the shipping company or on Facebook pages.

We will follow up on the delivery and contact you if your order is delayed or rejected within 3 days.

In case of a problem with your order after receiving it, please contact us at +20 1177493122 to take appropriate action.

Please note that the official working days are from Saturday to Thursday. Friday and official holidays are off for all employees and shipping companies.

Delivery Schedule

We process and ship all our orders 6 days a week, except Fridays.

Our shipping schedule is 2-5 working days from order confirmation.

You will receive a text message from the shipping company with the cash on delivery amount and the shipping delegate will contact you when the order is ready for delivery to you.

Canceling Your Order

Please note that you can cancel the order within 48 hours.

If you wish to cancel your order, please contact customer service at +20 1177493122.